Thank you for the tremendous reaction to the pre-order of our latest Star Wars™ costume, the First Order Stormtrooper Standard Line Armor Kit. In response to the unpredictability of future shipping costs, both domestic and international, we have decided to invoice all shipping and handling costs for this item at the time the product is physically available and ready for shipment.
Additionally, we are working towards new shipping options that are aimed at substantially reducing costs for our overseas customers by shipping from international distribution centers around the world, rather than passing all items through our U.S.-based facilities.
That said, if you have already placed your pre-order and were already charged a shipping and handling fee, our customer service team will be contacting you to process a refund for the shipping charges on your pre-order. If you selected a Payment Plan option, your shipping is invoiced at the end of the payment schedule by default.
Remember that we always stand by our “Golden Rule” policy which recognizes your ownership of money during a pre-order, allowing you to request a full refund at any time before your item ships. Secondly, should you not agree to the shipping quotes or a solution cannot be found, we are happy to also refund your money, at your request.
For the First Order!
What were the First Order Stormtrooper costumes that were revealed at Star Wars Celebration Anaheim in 2015?
ANOVOS was honored to participate in the first full reveal of the First Order Stormtrooper armor by producing a limited number of prototype kits for marketing purposes. These kits were made available to members of the 501st Legion costuming group, who then assembled and wore them to various events surrounding the promotion of Star Wars: The Force Awakens. These suits were not available to the general public.
Why is the 2016 First Order Stormtrooper costume considered a Premier Line item?
Based upon feedback and testing with our 2015 prototype armor, many pieces of the First Order armor kit were re-engineered for easier assembly. Produced in the USA, the Premier Line armor kit includes upgrades such as a rotocast rigid foam-filled two-piece detonator, single-piece backplate, improved chest detail via negative-drawn vacuum forming, new forearms and shins, and all new latex gaskets. The updated leather gloves and new boots are sourced from the original manufacturers which produced the screen-used pieces. In combination with the Premier Line First Order Stormtrooper helmet, we are able to provide a complete costume head to toe for the very first time.
How will the First Order Stormtrooper Standard Line armor differ from the Premier Line item?
Plans are still in the works to solidify the specific details for the Standard Line First Order Stormtrooper armor, but the key difference will be that the Standard Line offering will not include the genuine leather screen-accurate boots, nor the high-end Premier Line fully-lined fiberglass helmet with metal accents. There may be some small differences in the armor components themselves (for example, the chest may not be negative-drawn vacuum formed) and not all of the accessories will be included (neck seal, gloves, and soft goods may be sold separately). Because the Standard Line will be produced in larger quantities, our goal is to pass along that volume production discount to the customer for a highly accurate, but fairly priced set of armor that is not available from any other source. It should be noted, however, that delivery of the Standard Line armor is not expected until 2017 as production and shipping from our overseas manufacturing partners will take more time.
Can the First Order Stormtrooper armor be purchased without helmet?
Another version of the First Order Stormtrooper armor will be made available sans helmet in August 2016, but the Premier kit version is only available as a complete costume with Premier Line helmet and boots through July 31, 2016.
I already pre-ordered the Premier First Order Stormtrooper helmet. Can I upgrade my purchase to the full armor?
Yes. Contact email@example.com with your existing helmet order number, full name and email which was used during the pre-order. We will simply cancel the helmet order and you can then purchase the full armor kit with helmet and boots. Your wait time will not substantially change, and you will be able to acquire a full costume!
Will those who pre-ordered the standalone helmet get preferential treatment to order the rest of the armor before anyone else?
The public release of the First Order Stormtrooper armor will be made available to everyone at the same time.
What is the difference between the Premier and Standard Line versions of the First Order Stormtrooper helmet?
The Standard Line is made from lightweight injection-molded ABS plastic, featuring crisp detailing throughout, along with an adjustable hardhat suspension rig that will accommodate most size heads (up to a size 8). This is more of a "trooping" helmet that weighs about 1.5 lbs or .68 kg.
For our Premier Line, the production run will be smaller and will command enhanced features, such as fiberglass construction, metal components (such as the “grill” and aerator), as well as a finished lined interior with adjustable padding. This version of the helmet weighs approximately 4.75 lbs. or 2.2 kg.
Can I upgrade from the Standard Line helmet to the Premier Line helmet after placing my order, or vice versa?
You can make changes to your order prior to the shipping of any item. You would need to open a support ticket to initiate the upgrade.
Will the colors match for both the helmet and the forthcoming armor?
Yes, but note that because this is a mass-produced item, there is still the possibility of some variance (color shift).
Will the armor be available as a pre-assembled ensemble as well as in kit form?
Yes, the First Order Stormtrooper armor will be available as a completed ensemble as well as in kit form. Pricing will also vary, with the kit version being offered at a lower price than the completed version due to the substantial savings in labor costs.
Will the helmet itself be offered as a kit?
Our plans for the First Order helmet do not presently include offering the helmet as a do-it-yourself kit. For right now, the answer is no.
When will your STAR WARS items be available in other countries (like Australia, New Zealand, Switzerland)?
We are working on this with the licensor and, when we have added certain regions or countries to our sphere of influence, we’ll make the appropriate announcements via our newsletter, website and social media outlets. The best way to obtain updates would be to sign up to our newsletter: http://bit.ly/anovosnews
When will you be offering additional product from STAR WARS: THE FORCE AWAKENS?
While we’re not at liberty to discuss specifics to future product releases until cleared to do so, all we can tell you is that any product will be announced via our newsletter, website, and social media outlets. As always, the best way to obtain updates would be to sign up to our newsletter: http://bit.ly/anovosnews
And, as always, should you have any questions or concerns, please feel free to reach out to our Customer Support team by clicking here!
Our Premier Star Trek Command Tunic is a nearly perfect replica of the costume tunics worn by William Shatner during the third season of Star Trek in 1969. It has correct patterning taken directly from original sources, full length zipper (to allow for the actor’s hair and make-up), spring weave collar fabric, a body made from custom milled Premier 3rd season diamond weave double knit fabric, our perfected rank braid and insignia, and the actual “avocado-green-gold” color formula used by the Star Trek costume department. This costume tunic replica is crafted by hand to please those collectors who want nothing less than what was worn on the sound stage.
Our Standard Star Trek Command Tunic was designed to be a nearly perfect replica of the uniform tunics worn by Captain Kirk aboard the Enterprise in 2269. Its patterning has been adapted to provide a better fit for a wider array of personnel, it has a nominal six inch zipper, rib knit collar fabric (used at times side-by-side the spring weave collars), a body made from custom milled Standard 3rd season diamond weave double knit fabric (which is even a tiny bit heavier than our Premier fabric but less dense of a weave which affords it better breathability and comfort aboard ship), our perfected rank braid and insignia, and the same command division gold seen on our monitors for nearly fifty years. This uniform tunic is replicated in a factory to please those collectors who want nothing less than what they saw on their screens.
You see the distinction? When we brought our Premier Star Trek tunics to some of the first conventions we attended, we always got the same questions-“Why is your Captain Kirk tunic green?” “Shouldn’t Captain Kirk’s shirt be gold?” and so on. Our response was always to educate people to the fact that the costume William Shatner wore in the third season of Star Trek was this shade of avocado-green, and that it only looked gold on camera. Some understood, some didn’t, and some walked away saying that they didn’t care what color it was on the stage, Kirk’s tunic was gold. It was the last comment that always got to us. “You don’t care? We’ve made a tunic that could pass for an original in the Smithsonian, and you don’t care?”
Years pass and more convention conversations later, and we realize that there are lots of people who want to wear Captain Kirk’s tunic that are walking away because they want something that looks more like what they saw on TV. Ok, but we don’t want to change the Premier tunic as it’s already perfect. What to do? Create a new line of replicas that display the same attention to detail and accuracy but tune the color closer to what most people’s expectations are. Then we thought if we introduce a change like that, what else can we do to differentiate one line from the other and the answer was a lower price point. How do we lower the price? Standardize the manufacturing process, change the fabric weave to something easier to make, and construct the tunics in a factory setting. Those changes dropped the price of the tunic a hundred dollars, and opened up a whole new segment of people who would wear a Star Trek tunic, infusing our hobby with new blood.
As for the color of our Standard Captain Kirk tunic; the change in color to the naked eye (under most lighting conditions, even natural light) is so subtle that you’d be hard pressed to even discern it. Under most conditions it’s just a pinch more gold/yellow.
Here are both tunics pictured outdoors in natural daylight without a filter.
And then there’s what I call “The Camera Trick”, and if you saw us at last year’s conventions you might have seen it.
I take a Premier Command Tunic and drape it over a Standard Command Tunic...
(Indoors, artificial light, with a flash, no filter.)
...and then I hold my phone in camera mode over them and what happens next is exactly what happened with TV cameras in 1969 – the Standard Tunic turns gold!
(Indoors, artificial light, no flash, no filter.)
It’s really cool, and if you’re coming to San Diego Comic Con or Creation’s Las Vegas Star Trek Convention I’ll show it to you.
So here we are, offering two versions of the same classic Star Trek Command Tunic. Most people who at one time walked away from the Premier tunic purchase the Standard because it looks closer to how they expect Captain Kirk’s tunic to look (and the money they save is almost an afterthought), and we still make the Premier Tunic for those that want to wear exactly what William Shatner wore.
Who said you can’t please everybody? http://bit.ly/1rb5oht
Welcome to the new ANOVOS.com 3.0!
Taking into account years of customer feedback and our own experience in growing this company, the ANOVOS Team has taken a multitude of advantageous and necessary steps into better serving the collector and costuming communities that we serve. Those features are outlined in this blog post, so make sure to read more to get the sit-rep!